How do we handle your data?
Privacy & Policy
Introduction
This page explains how PolishEng handles information when you use our website or contact us. This content can be updated from the dashboard at any time.
Information we collect
We may collect information you provide directly such as name, phone number, email, and vehicle or service details, as well as basic technical data related to website browsing.
Contact form information
When you submit a contact form on the website, the data is used to respond to your request and follow up on inquiries or bookings. Forms are processed through an external form plugin according to the site setup.
WhatsApp communication
If you contact us via WhatsApp, we may use your number and messages to coordinate bookings or provide support. Please avoid sending unnecessary sensitive information in chat.
Cookies
The website may use essential cookies to improve experience or remember preferences. You can control cookies from your browser settings.
Third-party services
The website may rely on third-party services such as analytics tools, maps, or technical plugins. Those services are governed by their own privacy policies.
Google Maps
When Google Maps or location links are shown, Google may collect data under its own policies. We use maps only to help visitors reach our location.
Analytics
We may use analytics tools to understand and improve website usage. This data is typically aggregated and is not used to identify you directly.
User rights
You may request access to, correction of, or deletion of your data within reasonable and lawful limits by contacting us.
Data security
We apply reasonable measures to protect data from unauthorized access. However, no internet transmission can be guaranteed as completely secure.
Contact information
For privacy-related questions, contact us using the email or phone shown on the contact page or website footer.
Policy updates
We may update this policy when needed. The last-updated date will appear at the top of the page when available.